How to REQUEST REFUNDS FOR CAR & HOUSEHOLD INSURANCE CLAIMS
Stress less about what you love most by claiming from your Oneplan Car & Household policy through the Oneplan App.
STEP-BY-STEP CLAIMING GUIDE
We have put together a comprehensive guide to claiming on your Oneplan Car & Household Insurance policy.
Simply click the button below to view and download our Oneplan Car & Household Claiming Guide.
HOW TO CLAIM
HOW ONEPLAN MAKES INSURANCE SIMPLE & HASSLE-FREE
Choose Your Cover
Flexible cover you can change when you need to in the Oneplan App with our easy-to-use cover slider.
Zero Paperwork
Manage claims and request refunds entirely through the Oneplan App or our WhatsApp line.
Peace of Mind
You get R2.5 million third party liability cover included in your policy.
No Inspections
Simply snap pics of your car and household items and upload them to the Oneplan App.
Add and Remove Items
Upload an items ehen you want it covered and remove it when you don’t.
Frequently asked questions
We cover motor vehicles privately used, including:
- Minibuses.
- SUVs.
- Station wagons.
- Self-propelled motor homes (motorised caravans).
- Passenger-carrying vehicles designed with the capacity to seat no more than 7 people including the driver and not having a gross vehicle mass of more than 3,500kgp.
We cover:
- Household goods and personal belongings inside the home for which you are responsible.
- Fixtures and fittings inside the home that you own or for which you are legally responsible.
Yes, we do not cover:
- Any household goods and personal belonging that you take away from your home, or which are more specifically insured.
- Landlord’s fixtures and fittings.
- Motor vehicles, trailers, caravans (but we cover scale models of motor vehicles).
- Ride-on lawn mowers.
- Watercraft except for canoes, kayaks (but we cover models of watercraft).
- Aircraft and their accessories (but we cover models of aircraft).
- Pets and other animals (we do cover your pet's health under our Oneplan Pet Insurance product).
